Privacy notice

Controller disclosure. The final Zimbabwe contracting entity and registration number remain approval-gated. Until they are published, the PerionPayments pilot team handles website enquiries through the accountable route below and does not use this notice to imply live-money authority.

1. Information we receive

The merchant enquiry may contain your name, work email, organization, website, country, estimated payment volume, requested capabilities, consent choice, submission reference, and technical anti-abuse information. Do not submit payer information, secrets, identity documents, bank details, or production evidence through that form.

2. Why we use it

We use the information to respond to the enquiry, assess sandbox or pilot fit, protect the form from abuse, maintain an attributable communication history, and meet applicable legal obligations. We do not sell enquiry information or use it for third-party advertising.

3. Storage and access

Contact fields are encrypted at rest and exposed only through a role-gated operations workflow. Service providers may process limited information for hosting, security, and delivery under appropriate instructions. Cross-border handling, if required, remains subject to the applicable legal safeguards.

4. Retention

We retain an enquiry only for the response, security, audit, and legal period that applies to it, then delete or de-identify it. A counsel-approved numeric retention schedule remains a production gate and will be published here rather than invented.

5. Your choices and rights

You may ask to access, correct, delete, restrict, or object to eligible processing, or withdraw consent for future contact. Submit the request through the contact route and keep the enquiry reference where available. We may need to verify identity before releasing or changing personal information.

6. Complaints and changes

Use the complaints procedure for an unresolved privacy concern. Changes to this notice receive a new version and effective date.